Privacy Policy

We respect your privacy and want you to feel confident about how your information is used. This policy explains what we collect, why we collect it, and how we keep it safe.

1. What We Collect

When you sign up for the course or take part in the referral program, we may collect:

Your name and contact details
Your email address
Payment information (processed securely by Stripe, Apple Pay, or Google Pay)
Your referral code and referral activity
Your bank account details (for referral payouts)
Basic technical information such as device type, browser, or general usage patterns (standard for most websites)

We do not store your credit card number.

2. What We Use It For

We use your information to:

Process your payment
Give you access to the course
Track and manage referral payouts
Communicate with you about updates, support, and offers
Improve our tools, roadmaps, guides, and learning experience

We only collect what we need to run the course and support you properly.

3. How We Keep Your Information Safe

We protect your information by:

Storing it securely
Limiting access to authorised staff
Using trusted third‑party services for payments
Following New Zealand privacy standards

We never sell or rent your personal information.

4. Who We Share Information With

We may share your personal information with:

Payment processors (Stripe, Apple Pay, Google Pay)
Our referral tracking system
Legal authorities if required by law

We do not share your personal information with advertisers or unrelated third parties.

5. De‑Identified Data (Non‑Personal Information)

We also collect non‑personal, de‑identified information about how people use our tools, roadmaps, guides, and course materials. This may include:

What features first‑home buyers prefer
What topics people spend the most time on
Trends in property preferences or priorities

This information cannot identify you. We use it to:

Improve our tools
Understand buyer behaviour
Build better resources
Create market‑level insights

We may share de‑identified insights, but never personal information.

6. Your Rights

You can:

Ask to see the personal information we hold about you
Ask us to correct anything that’s wrong
Ask to be removed from marketing emails

To make a request, email: lorraine@eba.nz

7. How Long We Keep Your Information

We keep your information only as long as needed for:

Course access
Referral tracking
Legal or tax requirements

After that, we delete it securely.

8. Where Your Information Is Stored

Some data may be stored or processed outside New Zealand (for example, by Stripe, Apple Pay, or Google Pay).

9. Contact Us

If you have any questions or concerns about your privacy, contact:

Email: lorraine@eba.nz

Business Name: Exclusive Buyers Academy Ltd

Location: Omokoroa, Bay of Plenty, New Zealand

Effective Date: 24 September 2026