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Privacy Policy

We respect your privacy and want you to feel confident about how your information is used. This policy explains what we collect, why we collect it, and how we keep it safe — in simple, clear language.

 

1. What We Collect

When you sign up for the course or take part in the referral program, we may collect:

  • Your name and contact details

  • Your email address

  • Payment information (processed securely by Stripe or PayPal)

  • Your referral code and referral activity

  • Basic technical information such as device type or browser (standard for most websites)

We do not store your credit card number.

 

2. What We Use It For

We use your information to:

  • Process your payment

  • Give you access to the course

  • Track and manage referral payouts

  • Communicate with you about updates, support, and offers

  • Improve our tools and learning experience

We only collect what we need to run the course and support you properly.

 

3. De‑Identified Data (Non‑Personal Information)

We also collect non‑personal, de‑identified information about how people use our tools, questionnaires, and course materials.

This may include things like:

  • What features first‑home buyers prefer

  • What topics people spend the most time on

  • Trends in property preferences or priorities

This information cannot identify you.

We use it to:

  • Improve our tools

  • Understand buyer behaviour

  • Build better resources

  • Create market‑level insights

We may share de‑identified, aggregated insights with partners or the public, but never personal information.

 

4. How We Keep Your Information Safe

We protect your information by:

  • Storing it securely

  • Limiting access to authorised staff

  • Using trusted third‑party services for payments

  • Following New Zealand privacy standards

We never sell or rent your personal information.

 

5. Who We Share Information With

We may share your information with:

  • Payment processors (Stripe, PayPal)

  • Our referral tracking system

  • Legal authorities if required by law

We do not share your personal information with developers, advertisers, or unrelated third parties.

We may share de‑identified, aggregated insights, which cannot be linked back to you.

 

6. Your Rights

You can:

  • Ask to see the personal information we hold about you

  • Ask us to correct anything that’s wrong

  • Ask to be removed from marketing emails

To make a request, email: lorraine@eba.nz

 

7. How Long We Keep Your Information

We keep your information only as long as needed for:

  • Course access

  • Referral tracking

  • Legal or tax requirements

After that, we delete it securely.

 

8. Where Your Information Is Stored

Some data may be stored or processed outside New Zealand (for example, by Stripe or PayPal).

When this happens, we make sure it is protected to New Zealand standards.

 

9. Contact Us

If you have any questions or concerns about your privacy, contact:

Email: lorraine@eba.nz Business Name: Exclusive Buyers Academy Ltd Location: Omokoroa, Bay of Plenty, New Zealand

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